User Agreement

This User Agreement ("Agreement") constitutes a binding contract between you ("User", "you", or "your") and OaaS ("Platform", "we", "us", or "our"). It governs your rights, obligations, and permissible activities when accessing our website, creating an account, posting jobs, engaging dedicated rental recruiters, or transacting via our escrow eWallet system. By registering an account or transacting on the Platform, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

To register and maintain an active account: • Legal Capacity: You must be at least 18 years of age and possess full legal authority to enter into binding contracts. • Corporate Authority: If registering on behalf of a company or enterprise, you warrant that you are an authorized representative with authority to bind the entity. • Verification Standards: You agree to complete our Know Your Customer (KYC) or Know Your Business (KYB) protocols. This includes submitting valid government-issued ID (NIN, BVN, Passport), corporate registration documents (CAC or international equivalent), and verified settlement bank details prior to milestone fund disbursement or talent deployment.

• Enterprise Clients: Agree to pre-fund project escrow eWallets before specialist work commences, provide prompt feedback on submitted deliverables or timesheets (standard 3 to 5 business days), and maintain professional working standards. • Specialists / Talent: Agree to provide authentic resumes and credentials, meet agreed project milestones, track hours honestly using platform tools, and guard all client proprietary source code and intellectual property. • Rental Recruiters: Agree to conduct objective candidate screenings, respect candidate confidentiality, and adhere strictly to enterprise hiring sprint goals. • Affiliate Partners: Agree to promote OaaS honestly without deceptive claims, spam marketing, or self-referral abuses.

• Wallet Pre-Funding: Under our "Wallet-First" policy, work contracts, recruiter rentals, and outsourced staffing engagements are activated only when the designated escrow amount is deposited in the client's platform wallet. • Milestone Sign-Offs: Escrow deposits are disbursed to talent only upon verified client approval of timesheet logs or deliverable submissions. If a client fails to review an uncontested submission within 7 calendar days, the platform may auto-release funds. • Platform Margins & Deductions: OaaS retains its agreed service fees, marketplace commissions, and statutory tax withholdings (such as PAYE, VAT, and WHT where mandated by local jurisdictions) prior to net disbursement into the talent's withdrawal wallet.

For a period of 24 months from the date of introduction on OaaS: • All payments, contract extensions, follow-on projects, and direct engagements between clients and specialists introduced through OaaS must be processed through the Platform. • You agree not to solicit, offer, or accept off-platform payments (cash, direct bank transfers, or alternate payment gateways) intended to circumvent platform escrow fees. • Any verified circumvention breach will result in immediate permanent account termination, forfeiture of platform escrow protections, and an assessment of liquidated damages equal to 25% of the specialist's annualized market compensation or 300% of the lost platform fees.

• Client Ownership: Upon full payment release of agreed compensation from the escrow eWallet, all rights, title, and intellectual property in custom code, designs, and deliverables created by talent for the client are irrevocably assigned to the client. • Background IP: Specialists retain ownership of pre-existing tools, libraries, or general knowledge acquired prior to the engagement. • Platform Proprietary Assets: The OaaS platform, Resume Studio algorithms, UI layouts, brand trademarks, and documentation remain the exclusive property of OaaS.

If a dispute arises concerning deliverable quality, milestone completion, or logged hours: • Step 1 — Mutual Resolution: Both parties agree to negotiate in good faith for 5 business days. • Step 2 — Platform Mediation: Either party may escalate the dispute to OaaS Support. Our mediation team will review contract terms, communication logs, and work files to render an objective escrow disbursement decision. • Step 3 — Finality: The Platform's mediation decision on escrow fund allocation is binding regarding on-platform disbursements.

You agree not to: • Misrepresent qualifications, credentials, portfolio work, or company scale. • Falsify timesheet logs, milestone progress, or supervisor sign-offs. • Attempt unauthorized access to other user accounts, administrative portals, or system APIs. • Interfere with platform operations or security controls.

We may suspend or terminate your account if you violate this Agreement, engage in fraudulent activity, or create operational risk for other users. Upon account closure, undisputed wallet balances will be disbursed to your verified bank account subject to regulatory compliance checks.

We may revise this Agreement from time to time. We will provide notice of material updates through our platform or by email. Continued use of OaaS after revisions become effective indicates acceptance of the updated terms.

This Agreement will be governed by the laws of the Federal Republic of Nigeria. Any dispute not resolved through mediation will be subject to binding arbitration in Lagos, Nigeria.

For inquiries regarding this Agreement or enterprise SLA terms, please contact: Email: legal@oaas.africa / support@oaas.africa Address: Victoria Island, Lagos, Nigeria